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Reply: Refractive Lens Exchange (RLE)


Topic History of : Refractive Lens Exchange (RLE)

Max. showing the last 6 posts - (Last post first)
06 Dec 2019 11:30 #335


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Very interesting perspective of a man in the USA. Also read in the comments section a post by an experienced surgeon.

29 Nov 2019 15:11 #334

Steven johnson

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Hi, I had cataract surgery to both eyes on the same day at 200 St Vincent Street in Glasgow on May 30th 2019
The next day I told them my left eye was not right as blurry and outline vision that's when all the guff started and stall tactics they use at Optical Express.
Non stop appointments, told to keep using drops, wash your eyes in hot water, squeeze your lids - even got 2 different contact lens for left eye and both were so bad I couldn't see out of them!
I have sent Stephen Hannan several emails asking to see the surgeon Dimitris Kazakos but they keep stalling so that the 12 month aftercare will end and you are stuck.
The last one to Stephen Hannan told him that I didn’t get an appointment to see Dimitris Kazakos I would complain to the GMC.

"Dear Mr Hannan,
I have asked to see the surgeon who operated on me and who should have examined me when he was told I had problems after my surgeries.
I am now lodging my written complaint about Dr Dimitris Kazakos with the General Medical Council.
Yours sincerely
Steven Johnson

No reply from Stephen Hannan but I received an email from someone else asking me to give them details about my complaint about Kazakos, yet in all 3 emails I have received not one time has anyone asked me what is wrong with my eyes lol!

They are only interested in the money and my eyes are worse now than they were before. I have contacted the GMC with a complaint against the surgeon and have been advised to complain to the the GOC about Optical Express so we will see where that goes.

Steve Johnson
02 Sep 2019 06:20 #333

Karen Taylor

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Two years ago today I walked into Optical Express at 200 St. Vincent Street in Glasgow to have lens replacement surgery to change my life. It certainly did. Not a day goes past that I don’t regret it. I’m angry - I’m angry that I let these ‘medical professionals’ persuade me that I was doing the best thing ever. They are in a position of trust and I trusted them that they were out to do their best for me but all they were out to do was line their pockets and get their bonuses. They have no morals and they really are the lowest of the low knowing the harm that they’re doing. They don’t care. I couldn’t sleep at night if I knew I was ruining people’s eyes and their lives the way they’re doing. I get so annoyed with myself that I was so trusting and gullible, just because I’m an honest person I fell for their sales pitch. They are worse than timeshare touts! There’s no turning back from this awful procedure. It’s the worst decision ever and I have to live with this for the rest of my life. Shame on you Optical Express and all the other unscrupulous eye surgery clinics.
30 Aug 2019 18:31 #332


Fridge's Avatar

Hi I’m not sure where to post this tbh so apologies!*
I’m obviously not happy with the surgery or aftercare I’ve had from Optical Express otherwise I would not be here! (I have told them in several surveys that I am very dissatisfied and would not recommend them and my eyes are worse than before the op)
I had my surgery in June this year and I am still no better than the day after surgery tbh and certainly worse than before the op!
I had the lens replacement done and although I was made aware of many complications and signed my initials against a lot of them I don’t recall a section that mentions ‘left over prescription’ (which the optometrists keep saying but no one can tell me what it is or means) nor one that says this surgery could impact your life very significantly reducing hours at work stopping hobbies etc
I have been pushed around really and I keep getting told that I am not adapting well and that every time I visit there is a slight improvement which I do not notice if I’m honest, my latest visit today went the same way as all the others the same tests the same standard answers and now they want to send me to London again, I live in Norwich so not ideal to meet the surgeon to discuss the options available to me!
I have been told they can do laser eye surgery to correct the issues I have but I’m very reluctant to go through with this as it may complicate further can anyone offer advice please as I don’t really believe anything they tell me atm it feels as though I have the wrong lens in my eyes and I now have gone back to wearing glasses which they provided a couple of weeks ago due to the constant headaches and impact it has on me!
I really don’t know what to believe and just want my eyes to work how I was almost convinced they would work prior to the op! Does this warrant at the very least my money back! Please help and thanks in advance. Fridge
admin: Pls send your phone number and I will call you This email address is being protected from spambots. You need JavaScript enabled to view it.
*Sorted :kiss:
22 Aug 2019 16:26 #331


illloyd3's Avatar

Re, refractive lens exchange, on 30/07/2019, @ Chelmsford - is this standard treatment?????

I write this as to express my dis-satisfaction with regard to the operation I underwent 30 July 19, the more time I have to reflect on the experience the more I realise how unprofessionally I have been treated,
My whole journey began with me researching ‘RLE’ after my sister and several friends had the operation most with optical express, my wife’s cousin with [admin edit], and a friend who travelled to [admin edit] last year. I soon come to the conclusion that the best option for me was with optical express, with your world class cutting edge technology, best in the country etc.
By far the biggest concern for me is the operation its self, which all through my research and leading to my consultation at the lakeside store I have been reassured the latest, safest technology and the highest standards are what I should expect from optical express. One process specifically identified as the cutting edge was the fact that optical express had the latest laser cutting technology for precision cutting of the eye and to remove the original lens, to carry out the surgery, I was reassured it was latest procedure offering the best outcome, minimising recovery time and ensuring the safest option in the world.

On the 30th I arrived at the Chelmsford surgery as arranged, obviously nervous , I was taken through all of the pre op tests and waited for the operation, it wasn’t until just prior to this, after I had all of the tests, eye drops in to dilate my eyes, I had the numbers 1 & 2 drawn on my face and lines drawn on my eyes them self, I had the gown on the hair net and foot slippers. Literally just prior to the operation that I was told the surgeon had decided to carry out the operation under knife not the state of the art precision laser I had been sold the procedure around. I feel that having this sprung upon me at this stage is unacceptable as I was at my most vulnerable and had I been given time to absorb the change to the operation I would have reconsidered,
As a result of this my right eye is almost showing no effect however my left eye is severely bruised and totally blood coloured and painful in comparison, incomparable to my right eye , I believe this is directly due to the method of using a knife to open and remove the lens. On returning to the surgery the next day and speaking to the staff I was informed that it was due to the laser not being available for use, as it wasn’t working, talking to other patients from the day before who had the same issue I noticed that all of us had considerable damage to the left eye, again a direct effect from the outdated method of surgery used on us.

On my way home I asked my wife to call optical express to enquire about the lens surgery and the method surgeon’s use, she was told, all optical express surgeons use lasers for the operation and not the knife method. And the irony listening to the recorded message whilst waiting for a response on the phone explaining how optical express have invested 400 million in the latest world leading technology, Had I been told at consultation that there was any possibility that the operation would be done under knife I would not have booked, as I said the operation was my biggest concern?, this is Not what I paid £6000 for. I feel like I have been miss-sold what should have been a world class operation but instead received a third world operation.
Very unimpressed Leon Lloyd.
20 Jul 2019 08:08 #330

Carl G

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Hi, I had RLE in 2013, sued OE, won, kinda (they would disagree but WTF, they paid for their surgeon's costs and a number of other things and they looked really moronically stupid, greedy and downright evil at the cost hearing, but anyway). I've had lens exchange for monofocal lenses this year (Moorfields, first one went well then I tore my retina, had the second eye done and the prescription was a long way out, getting that fixed (hopefully) later this year) Anyway.
At my first trip to Moorfields I got in to a 'discussion' with Vincenzo Maurino on the subject of Lentis M-Plus MF-IOLs, and this discussion has been bothering me for almost a year now. We were so at odds on the subject of MF-IOLs we could have been talking about entirely different things. I was, frankly, incredulous at his assertions, but even more incredulous at the fact he plainly believed them, and I have to accept that he did so in good faith. So - what's going on?
I started reading some articles in a US journal on 'refractive surprises' (because i have one, apparently) and one, in particular, caught my eye. www.reviewofophthalmology.com/article/re...ter-cataract-surgery
The quote that got my attention was this one, from a surgeon on some of the issues with MF-IOLs / RLE:
'He does not believe in waiting for neuroadaptation in premium lens patients. “I think we are dealing with a deformed lens in most cases,” he says. “Sometimes, you have to wait for the lens to regain its shape once it is placed in the eye. If you wait long enough on a multifocal patient who is complaining of waxy vision, he or she often will slowly get better. People call that neuroadaptation, but what has really happened is that the lens has slowly regained its factory-manufactured shape. With waxy vision, I wait to see if it gets better because if it doesn’t, I’m not going to do PRK or LASIK. Instead, I’m going to take that lens out.”
Of course, for some of us that just doesn't happen. The description struck me as apt though, because of the complexity of shape of the profile a multi-focal lens.
Cutting to the chase: is the real issue for us damaged RLE patients that either manufacturing defects in multi-focal lenses are unacceptably high or that these lenses are damaged in transit to point of implant? Because some people do in fact seem perfectly happy with MF-IOLs. And to say that others just don't get used to them is a lazy and content-free response. I do not believe the surgeon would be able to tell in advance that a lens is damaged without performing some examination that would presumably compromise sterility (somebody help me out here please).
Does anyone have or know anyone who has information on manufacturing failure rates of MF-IOLs? (Sasha?) I'd be very interested to know. Thanks.