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Reply: Optimax | Ultralase Ruined My Life

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08 Jul 2022 14:27 #311

Celine

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Hi Asif Ali,

I was going to book an appointment with Dr Mani when I read your review, please could you clarify what sort of issues former patients had and where can I find more information about this? I have checked many websites and this is the first and only bad review about Dr Mani so I'd love to know more, thank you.
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admin: This, and OptimaxRuinedMyLife.co.uk, are the only UK websites where you will find the truth about the unregulated refractive eye surgery, the surgeons who perform it, and the very real risks that the industry don’t publish!
Like the majority of his colleagues, Amir Mani has left many of his patients with irreparably damaged vision, and I advise that you read more topics to understand what can happen, whether you have laser or lens surgery.
It doesn’t matter who the surgeon is, the risks are the same, and since 2012, My Beautiful Eyes Foundation patient advocacy service has helped many thousands of people who will forever regret their decision to undergo refractive eye surgery.
If you’re determined to play Russian roulette with your eyes, I recommend that you ask Dr Mani himself how many of his patients have suffered problems, and how many of them are suing him, including his Optical Express patients.
If you’re still not convinced that surgery is a bad idea, ask him to provide a written guarantee that your eyes will be fine, but if there’re any post op problems he’ll be able to fix them, no matter whether it takes 12 months or 12 years.
Meanwhile, google “Sasha Rodoy MBEF” for more info :kiss:
05 Jul 2022 17:26 #310

admin

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Fun day out of the office, with Optimax Ruined My Life website owner, Leigh Stace, at Optimax Finchley Road premises.



A very successful day, that included two people who decided not to even bother attending their scheduled consultations after we'd fully informed them of the real risks :kiss:

And whilst talking with one person, trying to avoid being seen by us, owner Russell Ambrose snuck out the side entrance of the building.

Wearing one of his two favourite vintage blue jackets, he didn't look happy to see me when I caught up to say hello!

And I even wore my cross eyed teddy bear cap to make him smile!

Oh well, maybe next week...
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18 Apr 2022 18:26 #309

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Thursday 14 April, operating day at Optimax, performed by Dr Amir Mani :kiss:



This man gets around, his Optimal Vision practice sharing space with Oculase surgeon Dr Tariq Ayoub at 22A Harley Street, conveniently in the same building as Optical Express.

This Pick n Mix doctor was previously employed by Optimax, then moved to Optical Express, currently listed as an 'Independent Practitioner’ on their website: www.opticalexpress.co.uk/about/surgeons/amir-mani

Before posting this today, I called Optimal Vision and spoke with a very helpful woman named Sheri, who told me that she was previously clinical assistant at Optimax's Harley Street clinic, until Russell Ambrose made her redundant in 2020.*

And before identifying myself, I also asked her about the ‘promotion on all refractive surgery this month’, mentioned in the voice recording when you call Optimal Vision...

If you have a low prescription & no astigmatism, it’s a bargain basement price of £2,800 - but don’t all rush at once, because Dr Amir Mani is, like most others in this industry, being sued by a number of his patients with ruined vision.

Wherever they are, the purpose of our demos is to raise awareness, to do our utmost to ensure that people are fully informed of the risks before undergoing unregulated refractive surgery. If they then choose to play Russian roulette with their eyes, they can’t later say they weren’t fully informed should they suffer any damage!

Thursday yielded at least one successful outcome, when a man in his mid thirties, arriving for Lasik surgery, decided to cancel after speaking with us. He (‘A') was accompanied by his friend (‘M’), who’d also attended the initial consultation, when both were told their eyes were perfect for surgery! But ‘M' was not happy with the hard sell, or the information, and being more cautious than his friend, he decided not to take the risk.

Their story became more interesting when ‘M' told us that ‘A' had been turned down for surgery by Optical Express (who, as I always say, will operate on a blind person), exhibiting an unusual problem with his left eye - that was visible even to us!

Yet Dr Mani, this time operating out of Optimax, had agreed to operate without any attempt to identify the problem - that obviously needs medical investigation, and ‘M' said that he was therefore very surprised to later find that Dr Mani was working at Optical Express too.**

I found it very sad when a young women in her early 20s confirmed that she was on her way in for surgery, but didn't stop when I suggested that she might find it beneficial to let us give her some information about the risks of surgery before proceeding. She replied that she wasn’t interested in hearing it!

Her mother turned up a little later, and when I explained my work as patient advocate, and said that I hoped her daughter won’t have any post op problems, but just in case… she willingly took my card and information sheets and put them in her handbag.

*Declared insolvency in 2020 and entered a CVA for 4 year
**’A’ believed he was an Optimax customer, but as we saw patients leaving with Optimal Vision goodie bags, and Russell Ambrose is trying to replenish the coffers by renting out his premises, this needs to be confirmed.
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03 Apr 2022 13:56 #308

Fairyqueen

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In August 2007 I paid Optimax who sent me to a Nuffield private hospital in Wolverhampton to have an ICL implanted in one of my eyes by Dr Jan Venter. A week later I went through the same procedure on my other eye.
I was ecstatic as the next day I could see clearly after years of wearing glasses. My prescription pre op was -12.75, so even the little things like being able to read the labels of the shampoo and conditioner bottles meant so much to me. I could go swimming without being guided and I could enjoy going to the gym and dancing. I could see my kids when they awoke in the night and play with them without the fear of my glasses being broken.
I was told that my implants were for life and that I would only need them taking out if my prescription significantly changed. I thought it was the best decision I had ever made and went about my life.
Fast forward to 2nd April 2022 when my world was turned upside down - and now it's the worst decision I ever made!
In 2016 I received a letter from Optimax saying I needed to go for a check up and an endothelial cell count check.
After paying £50 for this appointment I made my way to Leicester and was in there less than 5 minutes. I was told that everything was OK and that my eyes were healthy. I was never told the importance of these checks, and they hadn’t been mentioned to me in 2007 by Optimax or the surgeon Dr Jan Venter, and to be honest it seemed like a money making scheme.
I heard nothing more from Optimax until late 2021 when I received an email and a telephone call inviting me to make an appointment for another ECC in Leicester. I told them that Covid had hit my family hard and we struggling for money so couldn’t afford to pay for this and travel to Leicester.
I was then constantly bombarded with telephone calls from a woman who was rather rude and spoke down to me like I was a child. She said they would do the ECC at a lower price of £35 and then they lowered it to £25. She called me again and said that the optometrist needed to see me because he was concerned that my cell count was low in 2016 - news to me because they didn’t say a word at the time!
Because of this and the lower price I made the appointment and attended on Saturday 2nd April 2022.
I had the ECC done and was then told that I needed to have my right implant explanted ASAP!
The optician said my cell count in 2007 was around 2500, around 2000 in 2016, my right eye now around 1510, and my left eye around 1800.
He said I could wear a contact lens afterwards and a few months later I would need the left lens explanted. I could then go back to wearing contact lenses and glasses.
I was in shock and disbelief as I was told these ICLs were for life.
I was given a patient information leaflet and I noticed that it said you can't wear a contact lens until at least 3-4 weeks after having the implants removed, meaning I wouldn't be able to drive, so how was I supposed to get to work, and I have kids? When I pointed this out he just laughed and said oh so you have read that bit then.
I was then told that they could provide RLE surgery instead, as the lenses sit differently in the eye so it would be better. When I went for the original consultation for ICLs they told me then that this was a cataract operation and I wouldn't get cataracts due to the implants, so to hear that RLE was actually the cataract procedure shocked me. He said they would be reluctant to do the this until I was 50 due to the risk of the retina becoming detached. I asked how much it would cost and I was told around £3000. I was told to go home and digest the information I had been given and then give them a call to arrange an appointment to have them explanted.
I left Optimax and just burst into tears. When I got home I called Optimax and asked if it was a definite no to having the RLE procedure done before 50, and he said I would have to have a chat with a surgeon and that his receptionist could arrange that. I also asked again how much it cost and was told £3000. I then asked is that per eye, and he said yes, and when I said there was no way I could afford that he said that if I went ahead then he could speak to head office and ask them for a discount.
I feel like my life has been turned upside down and had I been made aware of this possibility occurring I would not have gone ahead with this procedure.
Would I recommend Optimax? NEVER!
Optimax ruined my life and have done nothing to try and rectify it other than try and get more money out of me.
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admin: I have your phone number and will call you tomorrow :kiss:
09 Mar 2022 21:30 #307

admin

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Yesterday’s demo outside Optimax Eye Surgery Specialists in Finchley Road yielded mostly positive responses from those we spoke to, not only those attending consultations, but also passers by who’d been thinking about it - not any more :kiss:

On his way out after a consultation for #lasereyesurgery, one man stopped to ask us questions, and said he’d been pressured to have lens replacement (RLE) instead, but he'd told the sales person that he wanted to do more research before booking, so we helpfully listed some of the risks that had not been explained to him.

He asked if it was just Optimax he should avoid, but we told him no, all refractive surgery providers, the risks are the same no matter where.

Needing his lenses explanted, and in litigation himself, I left it to fellow campaigner Leigh Stace to explain his own problems after RLE (that he should never have been sold at the age of 46!), and other serious problems suffered by so many people, including retinal detachment, and I think his mind was then made up not to go ahead.

But then came along a man in his mid forties, not interested in stopping to talk, as he cantered up the steps to his fate, said he’d seen the sign, and - I quote: ‘It’s a matter of opinion’!

I'm not often left speechless, but I think my jaw literally dropped at the sheer ignorance and stupidity of his comment.

Had he stuck around to discuss, I'd have asked how he could possibly consider it to be ‘a matter of opinion’ that there are unarguably many thousands of people left with irreparably damaged vision, who’ve lost their jobs, relationships, even their lives, all a result of unregulated refractive eye surgery?

I accept that everyone has a right to make up their own minds - about any issue, but unless you listen to both sides of an argument, and exercise due diligence, then you are uninformed… and in my opinion, when facts and detailed information is served on a plate, as at our demos, you have no right to later complain should you be one of the unlucky ones!

I sure wish someone like me had been around to warn me of the truth before my #lasereyesurgery, because I was already doubtful, and it wouldn’t have taken much at all to change my mind!

I love this photo, taken on 13 November 2021, the first Saturday demo we’ve ever done, and being a weekend Russell Ambrose hadn’t been warned by his staff that we were there.

And to explain that I wasn't stalking him, his Finchley Road apartment is only a few minutes walk away from #Optimax, the entry door adjacent to a coffee shop we regularly frequent, and it was sheer coincidence that as I exited with coffees in hand, there was Russell coming out with his unidentified lady friend immediately in front of me!

I was about to say hello, but as he hadn’t seen me, almost spilling the coffees, I managed to quickly call Leigh, who captured this image as Russell approached and spotted the OptimaxRuinedMyLife.net banner.



A picture paints a thousand words!

Most amusing was the reaction of his lady friend, who stopped to step back and gape at the banner in astonishment - literally with her mouth open, while Russell hurriedly walked ahead with his head down, pretending he couldn’t see the banner or protestors.

I'd love to have heard the conversation that followed!
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05 Mar 2022 15:42 #306

Rob

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So I had an initial consultation at Optimax in Manchester earlier this week, thought I'd read a few reviews online before making any final decisions, and have ended up here....and glad I did by the looks of it!

I was told I was borderline suitable for Lasik, but definitely suitable for Lasek, and was offered a choice of either Radwan Almousa or Dr Jan Grzeszkowiak to perform the surgery....has anyone here ever heard of them?

And are there any companies that you would actually recommend? Or is the message to stay away from laser eye surgery full stop?
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admin: Stay away from ALL refractive eye surgery unless medically necessary - eg cataracts. Contact This email address is being protected from spambots. You need JavaScript enabled to view it. if you need further info :kiss: