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Steve Schall(ow)horn 17 Mar 2014 09:52 #451

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I asked to see my surgeon...was told he was busy, when I tried to insist, I was told to wait until 5pm, (this was 11 am) not exactly the service Schallhorn described on BBC Radio 5 Live Invetsigates...

after BBC News 17 Mar 2014 09:29 #452

  • CML
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Not sure if anyone noticed, OE changed their google search. Prior to BBC 5, they praised on their 1500+ positive feedback on google. However, if you search on OE now, they did not disclose the feedback anymore.

Steve Schall(ow)horn 16 Mar 2014 19:24 #453

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The net is closing in on these cowboys!

Schallhorn spouting total rubbish today got me fuming, i'd like to to know his opinion on whether I was suitable for surgery as their optoms said I was - a perfect candidate apparently)! Yet some of the most renowned surgeons in this industry are quite shocked that OE operated on me, and, in the words of one specialist, he wouldn't go near anyone with the lasers that OE use!

Its downright lies, they may well turn away some people but they put through far too many who should not be operated on, then they hope they can ride out the 3 year litigation period with false promises of fixes.

It made me chuckle when Schallhorn went on about informed consent and how it's so important - then why did I never see the consent form until right before surgery? OE has a separate extended consent form for people like me with large pupils which I was never given.

Does he think an optom telling blatant lies just to get me to sign up to surgery is informed consent, because if it were I'd have run a mile, just like any normal person would.

And as for seeing the surgeon before surgery, total crap, I saw the surgeon for about 90 seconds prior to surgery, I was never offered the opportunity or told I could see him any time before as Schallorn says is the case!

In fact, every time after my surgery when I kept asking to see the surgeon they would not let me, telling me on one occasion that he wasn't there because his house had burned down!

The clock is ticking for this company, and I really cannot wait for my day in court.

I sincerely hope they try and bring Schallhorn into things as I'd love to see him go against the surgeon who gave his expert opinion on my case - Professor Harminder Dua, President of The Royal College of Ophthalmologists!
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Steve 'the Snake' Schallhorn 16 Mar 2014 17:14 #454

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OE solicitors must be already writing the writs to serve on John McDonnell, Harminder Dua, and Sasha Rodoy tomorrow.

They'll naturally be suing the BBC as well for allowing a respected MP and the President of The Royal College of Ophthalmologists to slander them on 5LIve today!!

Just because Steve Schallhorn is OE Global MD & has shares in Abbott Medical Optics Inc. (AMO) who manufacture the MPlus lens OE use for RLE surgery will not of course affect his honesty.

All the stories on this website are lies too because OE said Craig Mellor didn't have any vision problems caused by surgery!!

Mr Schallhorn is telling the truth because he works for a reputable company who wouldn't employ anyone who's untrustworthy :angry: .

Steve 'the Snake' Schallhorn 16 Mar 2014 11:43 #455

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My blood is boiling as I listen to Steven the Snake on BBC Radio 5 live Investigates.

Prof Jan Venter 06 Mar 2014 18:26 #456

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Laser machines on ebay! 24 Feb 2014 09:21 #457

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This is quite sickening. For as little as £48k you can buy a Laser machine on ebay:


Wrong prescription! 14 Feb 2014 18:52 #458

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Extremely bad Customer Service and the staff are not trained at all! They will tell you that you need a new prescription even if you don't just to make a sale.
I went in just to have a look and was talked into having an eye test. They then told me that my vision had changed a lot so I needed new glasses. I told the optician that I had no problem with my old glasses, but she insisted that the eye test showed i needed a new prescription.
I then bought new glasses on that basis.
I could not see at all out of the new glasses and went back to them complaining. In total I'd been back to the store five times - had THREE DIFFERENT WRONG EYE TESTS DONE THERE! I waited in the store for hours and hours, talking to one staff member, waited, talked to another... waited again, while the staff took turns to bully me and tire me out.
They said I was lying, didn't know what I was talking about, giving me looks like I'm crazy, and so on.
The manager and a staff member (both men) intimidated me by having a go at me while they were standing and I was sitting down.
I can't even begin repeat the nasty things they said and ways they behaved.
The staff at Optical Express don't seem to have any training whatsoever - for example they didn't know what an astigmatism is.

I have since found out from a professional opticians that I NEVER NEEDED NEW GLASSES.
I tried and tried to get my money back from the store and by writing to customer service. They don't care and do nothing.

That this place offers eye surgery and is still in business is beyond my comprehension!

Optical Express Ruined My Life Forum 20 Jan 2014 15:42 #459

  • Stephen
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Just spoke to Sasha who informed me the real risks of Laser Eye Surgery. I'm extremely grateful for the work she is doing to help and inform others.

I'm lucky to have found this website before plunging in. I currently have night time glare with large pupils, however have been re-assured that this will NOT get any worse, but I'm unsure this is the case.

I think it's extremely bad that there is not a limit to the number of procedures that can take place in one day as this will obviously increase the liklihood of mistakes/errors happening, considering the majority of professions have time limits imposed.

Thanks again

Glasgow Renfield Street Clinic closing! 18 Jan 2014 09:59 #460

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Just to let all know the OE Renfield shop in Glasgow city centre is closing down in 2-4 weeks with more to follow. Will give you more details as soon as I know.