I am aware that this page is long overdue for an update, but as Patient Advocate and campaigner calling for UK government regulation of the refractive surgery industry, I'm juggling at least a dozen balls at one time, and it is low on my list of priorities for the time being.
In the meantime, to keep up to date, news is regularly posted on 'OERML' and 'Sasha Rodoy My Beautiful Eyes Foundation' Facebook & Twitter sites, and on Sasha Rodoy LinkedIn.
7 November 2023
Welcome to Optical Express Ruined My Life!
Whatever the reason for your visit we hope you'll find some useful information.
If you have a question regarding treatment, or any other issue relating to any refractive surgery provider, please post on the Forum where you're sure to get a response, or
And if you are considering surgery, before making a life changing decision (not necessarily for the better), please read posts from damaged patients on the Forum.
When a 'gagging order' is not enforced, we will publicise the outcome. However, as can be seen in the OE agreement sent to Sheena McNabb (True Stories), this is a condition often applied to an out of court settlement.
Because of the practical help offered to increasing numbers of damaged patients contacting OERML, Optical Express desperately tried to silence the author of this site, Sasha Rodoy, campaigner calling for government regulation of the refractive eye surgery industry. (See OERML Domain Name Victory link)
Following the debilitating results of her own laser eye surgery at Optimax in 2011, Sasha launched My Beautiful Eyes Foundation in 2012, offering help and advice to victims of the unregulated refractive surgery industry.
It is estimated that tens of thousands have been damaged by laser and lens surgery, and MBEF campaigners call for the government to regulate the refractive eye surgery industry as a matter of urgency.
In 2012 serious threats were made against Sasha (police involved), whilst abusive and anonymous comments were regularly posted on the internet in frantic attempts to discredit Sasha and her free advisory service My Beautiful Eyes Foundation.
In fact, it is only thanks to Sasha's intervention that so many people are helped - with deposit refunds (the lucky ones!), referrals to independent surgeons, and free legal advice from specialist lawyers.
With thousands of visitors every week, this site has cost Optical Express an astronomical amount of money and a lot of bad publicity. As a result, in 2013, Optical Express made a "corporate decision" to ban Sasha from accompanying her numerous MBEF clients to their consultations with Dr Jan Venter @ OE's Harley Street Complex Cases Management Team Clinic.
In July 2013 CEO David Moulsdale rescued his company from bankruptcy, buying its £30 million debt to the RBS for an alleged 20% of its value, partly funded by Sir Tom Hunter according to reports. Understandably OE's finances are likely stretched to breaking point.
In March 2012, Optical Express employee and 'troubleshooter', Patrick James Green, was recorded offering a bribe to Sasha on behalf of his employer David Moulsdale. Having asked how much it was worth for her to give up her campaign for government legislation, Sasha replied, "Not for a million pounds!". (See Patrick James Green link)
Later that year information was provided detailing a poster in Optical Express staff rooms which displayed a nameless image of Sasha lifted from a YouTube video, claiming she was using stolen credit cards in OE stores, with instructions advising staff not to approach her but to contact Stephen Hannan, OE's Clinical Services Director. Lawyers were involved.
Visit OERML Facebook for recent news and photos: https://www.facebook.com/OERML
Meanwhile, if you have experienced problems, or are unhappy with results of your surgery provided by any Optical Express clinic, contact:
If you have problems related to any other refractive provider, please contact My Beautiful Eyes Foundation advisory service:
Please support My Beautiful Eyes Foundation by making a donation here: www.opticalexpressruinedmylife.co.uk/#donate