OPTIMAX RUINED MY LIFE
- Mr Abs
- Thanks: 0
A few weeks ago a young woman contacted me with details of the serious problems she is suffering after surgery performed by Optimax Medical Director, Dr Amir Hamid, who is also worryingly employed by the NHS!
Last week the woman met with Optimax surgeon Dr Samer Hamada - who is also employed by the NHS.
Dr Samer Hamada joined Optimax in 2013 and deals with their many problem patients who are sent to see him at the Ultralase/Optimax clinic in Harley Street.
www.optimax.co.uk/our_surgeons/laser_eye_surgeon_dr_hamada.aspx
Expecting help from Dr Hamada the young woman was surprised when he told her that Optimax do not have the expertise or facilities to help her any further!
Lifetime aftercare guarantee?
Instead, Dr Samer Hamada told the Optimax patient to ask her GP for a referral to an NHS specialist - and refused to provide any aids or treatment to help her chronic dry eyes and MGD because he said they wouldn’t give her long term relief and were TOO EXPENSIVE!
Would Samer Hamada tell his NHS patients this I wonder?
The scam works like this:
• Patient pays Optimax to have treatment - Optimax profits.
• Patient has problems - Optimax can’t or won’t help.
• NHS surgeon working for Optimax tells patient to go to NHS - at NO cost to Optimax.
• NHS pays for patient’s expensive reparative treatment + medication.
• Optimax save money - CEO Russell Ambrose is very happy with pet NHS surgeon.
Btw, the government also pays sickness/unemployment benefits to patients unable to work due to surgery gone wrong at Optimax and other high street clinics.
Russell Ambrose owns Ultralase Eye Clinics Ltd - which must not be confused with Ultralase Clincs Ltd because Russell put that into administration to write off millions in debt!
Sasha Rodoy and MP John McDonnell have advised the government that the high street industry is costing the NHS millions of pounds - but the government are listening to industry lobbyists!
Optimax CEO Russell Ambrose asked to meet with John McDonnell earlier this year:
"I have noted your interest in regulation of laser eye surgery. I would like to meet with a view to discussing how I can support you in this area."
John’s PA advised Russell that the MP was too busy and he should meet with Sasha Rodoy, who is working closely with John campaigning for government regulation.
Russell has met with Sasha many times, but the last thing he wants to talk about is regulation, so I wonder what he intended to offer John

Please Log in or Create an account to join the conversation.
- Mr Abs
- Thanks: 0
Replied by Mr Abs on topic Optimax Offers Ultralase Patient Compensation
Posted 14 Aug 2014 09:43 #232As a result of her surgery Cathy has suffered endless pain and problems. In September 2013 she was diagnosed with Keratitis.
When Russell Ambrose bought Ultralase Ltd in 2012 he published a statement online that he would honour the company's ’Lifetime Aftercare’ guarantee. (No surprise that this statement has vanished from the Optimax site and elsewhere.)
When he put the company into administration eleven months later Ambrose told the same patients they would have to pay for ongoing aftercare treatment.
On March 17 2014 BBC Wales consumer programme ‘X-Ray’ featured one woman’s story about how she’d been left with problems after surgery at Ultralase and had been refused the aftercare she’d been guaranteed when she paid for her surgery. Russell Ambrose then gave a statement to the programme that he would honour all 'Lifetime Aftercare’ guarantees after all.
NB: I have been contacted by a number of Ultralase patients who have told me they are NOT getting free aftercare, not even eyedrops!
I can relate to this as Russell Ambrose has not provided me with much needed ‘guaranteed lifetime’ aftercare and I am about to start Small Claims Court proceedings. Even Sasha Rodoy has done this recently - and she has a binding legal agreement with Russell

I will be posting details at a later date for anyone else who wants to take legal action via the Small Claims court.
To avoid lengthy litigation Cathy told the Ultralase and Optimax CEO that she would accept an out of court compensation settlement. Russell Ambrose offered only £5,000, which Cathy reasonably argued was not enough!
Be in no doubt - Russell Ambrose is the “Senior Management Team”, the only person who makes financial decisions and decides how much he will pay in compensation.
Interested to see the terms of the agreement and what rights she was expected to sign away for such a paltry sum, Cathy told Nahida Khan to send it for her consideration.
This is very enlightening:[/b] .
ORML NEWS: Bookmark this page for news updates.
optimaxruinedmylife.com/page26.php
FACEBOOK: Never miss another update and keep everyone informed!
www.facebook.com/pages/Optimax-Ruined-My...19?ref_type=bookmark
YOUTUBE: Highlights the real risks when you allow Optimax to laser your precious eyesight!
www.youtube.com/user/Hydra1able/videos
TWITTER: Keep update to date and fast time with Twitter

twitter.com/ORuinedMyLife
My Personal Disaster Story
optimaxruinedmylife.com/page19.php
November 2013 - Ultralase was placed into Administration.
ultralaseruinedmylife.co.uk/
Please Log in or Create an account to join the conversation.
- Mr Abs
- Thanks: 0
But there’s a twist in the tale!
Companies House records show that "Ultralase Eye Clinics Ltd” was founded on 25 March 2013 by Mr Andrew Davis. No mention of Russell Ambrose becoming a Director until 1 October 2013.
Note that Ultralase Ltd went into administration on 30 October 2013!
A scam? It’s completely legal!
www.theguardian.com/money/2014/mar/10/ul...ime-guarantee-honour
Please Log in or Create an account to join the conversation.
- Mr Abs
- Thanks: 0
He obliged - without paying postage! I had to collect from the Post Office delivery office in person and pay the £2.83 unpaid postage!
Money must really be tight for Optimax - imagine what it’s going to be like after the Which? report in September
Please Log in or Create an account to join the conversation.
- Anionymosity
www.imperialstaff.com/
I did chuckle when I saw that Imperial Nannies are offering £250 for referrals!! I wonder who thought of that

www.imperialnannies.com/
Please Log in or Create an account to join the conversation.
- LESlies
www.duedil.com/director/914929460/sara-jane-ambrose
www.insolvencyjournal.ie/ij_news_more_de...lase-ireland-limited
Please Log in or Create an account to join the conversation.
- Mr Abs
- Thanks: 0
www.optimaxruinedmylife.com/page8.php?topic=12
Please Log in or Create an account to join the conversation.
- Anonymous Coward
Caro wrote: "Vast experience of dealing with all kinds of intra-operative and post-operative complications."
www.optimax.co.uk/our_surgeons/laser_eye_surgeon_dr_samuel.aspx
Definitely worrying - the complications were all at Optimax!
Please Log in or Create an account to join the conversation.
- Caro
"Vast experience of dealing with all kinds of intra-operative and post-operative complications."
Am I the only person to find this worrying?
Please Log in or Create an account to join the conversation.
- Candid camera
NopeCurious wrote: Just wondering if Malcolm Samuels always takes off his glasses when being photographed?

Please Log in or Create an account to join the conversation.