Of course 100 (replaceable) cars bursting into flames are far more important than tens of thousands of people's (irreplaceable) eyes being damaged.
My email exchange with Watchdog team this afternoon following my complaint concerning their 'weakdog' cover of Ultralase on 8 October:
From: Sasha Rodoy
Sent: 23 October 2015 14:20
To: Elen Moore
Subject: Re: As discussed, re Ultralase/Optimax
Importance: High
Hi Elen…
I had expected to have heard from Mark by now.
As well as the Watchdog advertorial for Utralase/Optimax on 8 October, I would also like to discuss the significantly high number of emails sent to Watchdog from damaged eye surgery patients spanning 3 yrs, many of which were copied to me.
I hope Mark will find time to call me as this is a major scandal ignored by too many who know about it yet in a position to help expose it.
Thanks,
Sasha
________________
On 23 Oct 2015, at 15:14, Elen Moore wrote:
Hi Sasha
Mark will be getting back to you today.
Best wishes
Elen
________________
On 23 Oct 2015, at 18:08, Mark Harrison wrote:
Dear Ms. Rodoy,
Thank you for contacting the programme. We note your concerns with our Ultralase piece and I would like to address your comments.
With regards to the risks associated with laser eye surgery, as part of our broadcast we did outline that some people do require follow-up care after their initial treatment. Additionally, we feel that our statement that the procedure is normally safe is backed up by NHS statistics that demonstrate that complications occur in less than 5% of cases in the UK. Regarding the Terms & Conditions- as part of our research we looked into these requirements but were unable to discuss these in detail during our broadcast due to time constraints. Those that have undergone the procedure have the full information on what terms they are expected to have met in their initial documentation.
Thank you for providing us with information on your own case earlier this year. On this occasion we did not have sufficient evidence to focus on damage to eyes during this procedure and chose to focus on the Ultralase Lifetime Guarantee based upon the weight of complaints on this subject to the programme. However, should we look to cover laser eye surgery again in the future we would certainly look to contact you again.
Mark Harrison
Watchdog | BBC One
______________
On 23 Oct 2015, at 19:08, Sasha Rodoy wrote:
Oh Mark, please!
It wasn’t only me who provided you with info, Watchdog has been bombarded with emails from 100s of patients damaged by eye surgery for the last 3-4 years - I have copies of many of these forwarded to me.
Also, I’m in court on 11/12 November v Russell Ambrose t/a Optimax for breach of agreement. Why didn’t your researchers pick that up?
Re "
Additionally, we feel that our statement that the procedure is normally safe is backed up by NHS statistics that demonstrate that complications occur in less than 5% of cases in the UK.”
Which stats, where? I’m shocked that an investigative programme team did not check facts before simply repeating something that’s presumably been picked off NHS Choices or similar.
Refractive eye surgery is not available on the NHS (only cataract surgery), it is privately controlled and unregulated, and estimated complications after surgery at high street clinics are 30-40%, so how can the NHS provide stats for the high street clinics?!
This is a major scandal that I’ve been fighting for 4 years, and John McDonnell will support everything I tell you (copied in)!
Take a look at the recent post on my Facebook page:
www.facebook.com/OERML
I assure you, Ronnie is sadly far from a unique case!
Nor does your email make sense as I spoke with Helen a number of times and provided her with a lot of info:
"On 14 Apr 2015, at 15:03, Helen Collins wrote:
Hi, my name is Helen Collins and I work at BBC Television. Please could you give me a call the number below. I am currently doing some research into Optical Express and would like to talk to you about it.
Many thanks
Helen Collins
Producer, BBC Watchdog
Tel: 020___
Email: Helen__"
With respect, you are so uninformed and I really would appreciate a call to discuss in person.
Best wishes,
Sasha
07__
Sasha Rodoy
My Beautiful Eyes
Patient Advocate & Campaign Manager
_________________
Watchdog's 'investigation' was irresponsible and poorly researched, so PLEASE - everyone - email Senior Producer Mark Harrison to ensure that he definitely has "sufficient evidence to focus on damage to eyes’!!

Mark.Harrison1@bbc.co.uk