REFRACTIVE LENS EXCHANGE aka RLE/NLR +IOLs

I am pleased to have found this forum so I can share what has simply been 3 years of sadness even though I was so hopeful and much of the feedback you will see is praise because at the beginning it is similar to a miracle.

My story began in late 2014 when I researched Optical Express and saw total praise, I went to the Liverpool One shop and wow what an amazing place, I was learning what it was like to go private, wow. It was explained to me that much like dirty old window my eye lens had both seen better times and would be replaced with an artificial ones. £4190 this would cost but we can have a goodwill discount so just pay £3771, although because you cant drive and then after each op you need to go back to the shop in reality it cost nearer £5000.

The clinic again first class, returning to the shop first class, everything was amazing which is why I stupidly told so many people of how amazing this miracle was. Now we fast forward only 3 years to the month and anyone thats looked through the lens at a dirty telescope will know the blur I can see, I have to close my left eye to read with my right, it is so so dissapointing and is not going to get better it is going to get worse. At least before I could get glasses to improve my reading vision now nothing can clean the inside of this lens, which I would like to remove so I can have that clean vision back.

I am just speaking here as a normal every day person, I just want anyone considering of spending such a massive sum of money to consider that these people are going to do your vision, something that is so important, glasses are cosmetic you may not want to wear them BUT if it means you can see then thats priceless. I dont know where I will go from here this is the first forum I have come across after searching on a search engine, but if I can stop as many people from feeling as sad as I do right now then that is the answer, it has been a Christmas of total worry, I dont have cash for repairs and will probably have to see a local optician for their advice, if I lose my eyesight I then lose my driving, please everyone just think it through.
_______________________
admin: Email your phone number if you would like help/advice
info@opticalexpressruinedmylife.co.uk

Hi all - I had my surgery at Westfields, Shepherds Bush in December 2014. I was 50 years old at the time and was told that the surgery would remove the need for two pairs of glasses and would also take care of any future issues with cataracts. I was told that it was very low risk and that the success rates were extremely high.

I suffered greatly with my nigh time vision to the extent I had to stop driving for several months . I was complaining about halos, glare and other issues around how my eyes dealt with lights in the dark. The time for recovery kept extending. I was told 3 months there would be an improvement, then 6 months, 18 months until finally the two year “care period” ended. They then lost all interest in me and told me that I would have to pay for any further consultations!

I called and eventually wrote to head office who simply sent me back a copy of the consent form that had I signed pointing out I accepted that there were risks and therefore I was no longer their problem! If I wanted further help it would be at my expense even though at no point had I indicated that I was happy with the results and that they were seeing me regularly to try and understand what had gone wrong!

I have had further deterioration in the last year since I stopped seeing anyone at OE. I am struggling with reading and now have to use off the shelf reading glasses and my nigh time vision is very erratic. The latest incident, where cars beams were like massive lasers pointing skywards frightened me enough into seeking medical help. I have an appointment at Moorfields Eye Hospital next Tuesday where I am hoping they can advise me on what I can do.

I would never recommend anyone using Optical Express – unprofessional, greedy and unethical in their approach and after care.

Conversation with recent Optical Express lens exchange patient Charanjit Sandhar Patel.
If happy with results then it begs the question, what lead her to seek out OERML



Visit OERML Facebook page for more...
www.facebook.com/OERML

Peter Renwick wrote: I went back in September 2016 to get a top up of laser surgery on my left eye and now they are telling me i have bubbles on the right lens, and there is nothing they can do about it.

My name is Patty your story is identical to my mum's except she hasn't gotten the Laser but they've suggested it!

I want to know how you are? If there's been some improvement or you have had success in another form of treatment.

I'm sorry for you pain I understand my mama is going through the same it's debilitating! And so life changing! My heart goes out to you. A

Carl G wrote: I wanted to put up a few notes on RLE for anybody a) contemplating it, or b) who has had it and wonders why their eyesight is not good...
[admin: Posted 22 Jan 2017 12:44 ]

Best explanation of problems with multi-focal implants I have ever read.

Peter Renwick wrote: My eyes are constantly dry and i have to put drops in 4/5 time a day

Luxury! How about 40-50 times a day

Totally agree with everything said here. From my experiences of living with RLE Oculentis Mplus 1.5 since March 2012 from being -11 dioptres in each eye, then 1 year later a left YAG and a right -0.5 distance correction via Lasek all at Moorfields private clinic with Julian Stevens. The brain from birth processes only monofocal images not simultaneous vision. Huge change to rewiring the visual cortex. My brain is still learning and now I am 58.

I got both my eyes done on Feb 2015 and my eyes have never been the same since.
My eyes are constantly dry and i have to put drops in 4/5 time a day, they are also blur at night and I get starbursts and halos from lights.
I went back in September 2016 to get a top up of laser surgery on my left eye and now they are telling me i have bubbles on the right lens, and there is nothing they can do about it.
I have been getting my drops from them since I received the surgery but now they are telling me after my next appointment in September I will have to start paying for them, and I feel I may need to use eye drops for the rest of my life.
I wish I had never got this done as It gets me down. I am not happy with any of these issues and I am contacting you for some help or advise. Thank you

I paid £5000 for the surgery and was told that I would only have to have a pair of glasses with a very slight prescription to read, but believe me this is not the case, and I am still having to use two pairs of glasses.
This is affecting my daily work and I am now in a position where my eyesight is deteriorating even further, as my midrange vision is becoming slightly blurred.

I demanded optical express supply me with information as to:
1. Why they ceased to continue with my after care in righting my vision to the degree they first sold me
2. Why they ignored my request for another appointment for months
3. Why they are now asking me to pay for care, even though Optical Express have not rectified my vision to what was initially sold to me
4. Why I need to see another consultant when the first consultant proposed another solution, (piggyback lens)
5. Why am I unable to see out of my left eye to the degree they promised me when they initially sold me the service (my vision is worse in this eye)
6. Why is it that I am still seeing floaters after all this time
7. Why am I still suffering with dry eyes 18 months after the surgery, which I didn’t have before
8. Why do I see a clear blob form at the bottom of my right eyes field of vision
9. Why do I still see the edges of the natural lenses they replaced 18 months after the initial surgery
10. Why do I still see the intermittent blue flashes in both eyes
11. Why is my night vision getting worse with the starburst getting worse
12. Why didn’t they insert the multi-focal lenses instead of the mono-focal, I was initially advised that the multi-focal would give me the better range of vision (I understand the side effects of this)

I am totally unhappy in every aspect of service, and treatment I have received from Optical Express.

I believe they do not care about their customers aftercare.

It's the same case over and over, where they have the money and are not bothered.

Hello was just reading your review and wondered how you got on 24 January with Dimitris Kazakos?
____________________________
admin: Hi Karon, pls advise who this message is addressed to and I will edit accordingly?