ATTENTION WHISTLEBLOWERS!!
- ANON
www.heraldscotland.com/call-centre-chief...-harassment-1.861029
He's now a manager in 200 SVS. He is a complete pest with the young girls, touchy feely.
www.bbc.co.uk/news/uk-scotland-edinburgh-east-fife-15033916
An affiliation with the above here is now in there also.
The place itself is mismanaged.. Any questions on 200 SVS I would be more than happy to answer.
_______________________________________
admin: Please contact me: info@opticalexpressruinedmylife.co.uk :kiss:
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- Beeper
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- admin
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If you think you might know what I am referring to, and are in possession of any facts or documentation supporting these allegations, please contact me asap:
info@opticalexpressruinedmylife.co.uk
As always, confidentiality guaranteed.
Thank you to those who've already provided information. It's all been useful, as time will soon tell.
Tick tock...
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- Ex OE
I left OE a few months ago & customers NEVER filled in these forms. We were told not to waste time & do them ourselves.Withheld wrote: Customers "should" be asked to complete a customer satisfaction report after each appointment. In my experience 90% of these responses were from employees of OE who couldn't be bothered to ask customers to do so.
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- Ex Oe
At the 'induction' we were given a very brief talk about what laser vision correction is, but I still don't know much about it as the emphasis was on selling.
Allison Creaney was the contact centre manager at the time and she believed a good way to motivate staff was to draw '£' signs on the board for every appointment made.
I saw enough to make me certain that I would never let this company near my eyes.
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- Anonymous
Not just "Junior staff" - ANYONE who's been employed by OE at any time with information that could shut this company down to stop more people being hurt should speak out. I would rather be unemployed than live with my conscience knowing I was part of OE's sick mechanism & profiting from it.Attila the Scot wrote: Junior staff who are worried about keeping their jobs, well if they don't tell the truth they will be tarred with the same brush!
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- oe
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- Attila the Scot
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- ex oe
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- Danny
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I asked OE for a copy of my customer satisfaction reports and to my surprise it appears to be doctored!!! Wherever there is a negative reply by myself to a question there is a a direct copy of the same question underneath with a positive answer!! It seriously looks as though someone has doctored the results and forgot to take out the negative comments before printing it all out, oh how my legal team had a good old chuckle.
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